Bespoke
(bɪˈspəʊk) 1. made to the customer’s specifications
HOW IT WORKS
Our custom design process allows you to create one-of-a-kind fine jewelry pieces handcrafted by Jemma Wynne’s artisans—and imagined by you. Whether it’s an original design or a new twist to an existing style, we’ll work with you to create a unique, deeply personal piece that will stay with you for a lifetime.
As your full-service jewelry concierge, we will create your bespoke piece in three easy steps, ensuring the process is detail-oriented and personal.
1. IMAGINE
Choose an existing Jemma Wynne design that you love, bring in an heirloom piece to repurpose, or start from scratch with a design made exclusively for you by our team.
2. DESIGN
We’ll provide sketches of various design concepts, source the necessary materials, and then present you with a selection of one-of-a-kind designs to choose from.
3. CREATE
Your custom Jemma Wynne design is then handcrafted in New York by our team of highly skilled artisans and presented to you.
Everything You Need to Know
HOW DO I START THE PROCESS OF ORDERING A BESPOKE PIECE?
We love bringing our clients’ visions to life through bespoke design. The process begins with an intake call, where we take the time to understand your style, preferences, and inspiration. Whether you’ve long admired Jemma Wynne designs or have a specific stone, setting, or color in mind, sharing your ideas helps us craft a piece that feels truly personal.
From customizing one of our signature styles to designing something completely unique, we’ll guide you seamlessly through every step, ensuring your vision becomes a beautifully crafted reality.
Email us at concierge@jemmawynne.com to schedule your consultation.
HOW DOES THE PROCESS CONTINUE?
Once we’ve aligned on your vision, we’ll provide pricing estimates and begin sourcing stones that meet your specifications.
Throughout the process, we’ll keep you closely involved, sharing detailed images, videos, and sketches to ensure every element feels just right. Whether virtually or in person, we’ll guide you through each step, refining the details until your design is exactly what you envisioned.
WHAT IF I HAVE AN EXISTING PIECE AND WANT TO HAVE THE STONE RESET?
We love reimagining existing heirlooms into new pieces—it’s a beautiful way to give a cherished piece new life with a fresh, modern design.
To begin, email us clear photos of your piece along with any relevant details, such as stone certificates or specifications. We’ll work closely with you to understand your style preferences—whether it’s the setting, stone type, color, or cut—and provide an initial price range based on your vision.
If you’d like to incorporate additional stones, such as side stones for a ring or a second stone for a two-stone design, we’re happy to source options. We’ll share color samples or actual stones for your approval, ensuring every detail feels just right.
ARE THERE ANY RESTRICTIONS ON WHICH PIECES CAN BE RESET?
At Jemma Wynne, we work exclusively with natural and precious gemstones. If you have heirloom stones you'd like to reset, our team will carefully evaluate them to ensure they can be safely repurposed.
Please note that we do not reset pavé-sized stones.
HOW LONG DOES PRODUCTION TAKE?
Production typically takes 12–16 weeks, depending on the complexity of the design.
Since each piece is highly customized, we take the time to perfect every detail to ensure it meets our exacting standards.
If you have a special date in mind, let us know—we’ll always do our best to accommodate your timeline.
Request a Consultation
If you are interested in learning more about making a bespoke piece or would like to speak to one of our jewelry experts please email us at concierge@jemmawynne.com.
Yours Always, #JWBespoke
